tanto.baby

A. Orders are typically processed within 2–4 business days from our U.S. warehouse.

Free standard shipping on orders over $99 (USD). For orders under $99, shipping costs are calculated at checkout based on your location.

Estimated U.S. delivery is 3–7 business days after shipment. You'll receive a tracking email as soon as your order ships.

Please double-check your address at checkout, as we can't cover delays or losses due to incorrect addresses. If a package is marked “delivered,” please check with your carrier, neighbor, or front desk before contacting us.

Need more? See our full Shipping Policy.

A. Best with soft-pack refill wipes (tape-seal). Our lid has two parts—an inner part and an outer ring.

1) Prepare the refill (we recommend up to 84 sheets). Separate the lid into inner/outer parts.

2) Insert the inner part from inside the wipe pack, raised tabs facing up. If the opening is small, make a small slit at the edge.

3) Place the outer ring on the pouch and press near the raised tabs until you hear a soft click. Don’t press the corners. Reseal the tape and zip the pouch to help keep wipes moist.

Plastic-lid travel packs also fit, but since our lid can’t attach to the plastic lid, the pack may shift and dry faster.

See our IG posting: Attatch the lid

A. Yes! We use premium, Japanese-made vegan leather engineered to luxury automotive standardsーhard-wearing, shape-retaining, and wipe-clean. Hardware and seams are tuned for daily use.

A. Wipe with a damp, non-abrasive cloth; spot clean only. Avoid bleach, harsh solvents, and alcohol on material or hardware. Air dry.

A. You have 30 days from delivery to request a return. Items must be unused, in original condition, with tags and packaging. Contact us first for authorization; unannounced returns aren’t accepted. Once approved, we’ll send a prepaid return label and instructions. (We don’t list our return address publicly; it’s provided after approval.) Sale/Final Sale items aren’t returnable. Refunds are issued to your original payment method within 10 business days after we receive and inspect the item; your bank/card may take additional time. If it’s been 15+ business days since approval, please reach out.

Details and edge cases (gifts, damages/issues) are in our full Return & Refund Policy.