Shipping policy

Thank you for shopping with Tanto Baby. We're a small, family-run business, and we truly appreciate your order and support. Each item is carefully prepared and packaged to ensure it arrives safely at your door.


Processing Time
- Orders are processed within 2–4 business days from our U.S. warehouse.
- You will receive a tracking number via email once your order ships.
- Estimated delivery: 3–7 business days after shipment (U.S. domestic).


Shipping Rates
We currently ship within the United States.
- Free Standard Shipping on all orders over $89 (USD).
- For orders under $89, shipping costs are calculated at checkout based on your location and chosen shipping method.

We use trusted carriers such as USPS, UPS, and FedEx, depending on the destination and package size.


Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24 hours to appear after your shipping confirmation.


Shipping Issues
Please carefully check your shipping address before completing checkout. We cannot be responsible for packages lost or delayed due to incorrect or incomplete addresses. If your order is returned to us because of an incorrect address, you will be responsible for the reshipment cost.

If your order is marked as "delivered" but you did not receive it, please first check with your local carrier, neighbors, or front desk. If the package cannot be located, contact us at info@tantobaby.com, and we'll do our best to help resolve the issue.


International Shipping
We currently do not offer international shipping through our online store. However, we hope to expand shipping options in the near future.


Returns and Exchanges
For details on returns, please visit our Return & Refund Policy page. We kindly ask that you contact us before sending any items back.


Questions
If you have any questions about shipping, please reach out to us at: info@tantobaby.com